If you receive one of these messages, do NOT click on the link, delete the message immediately. Remember, ANZ will never email, call or text message you, asking for personal information like your password, PIN, one-time password (OTP) for payments, RSA token, ANZ Shield or ask you to transfer funds into another account. Customers are also being asked to provide images of identification documents. In this instance, customers are being asked to reveal their Customer Registration Number (CRN), internet banking password, email, password, and mother’s maiden name. If clicked, the link will take you to a site that looks legitimate but has been designed to steal your personal information. The link in the text is similar to the correct ANZ website address ( instead of the correct link anz.com). The text message states that the customer’s debit card needs additional verification, and a link is provided to reactivate the card. ANZ is aware of a new scam text message which appears to come from ANZ.
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